Privacy Policy

Last updated: 06/10/2023

This Privacy Policy describes how WEBOX LLC ("we," "us," or "our") collects, uses, and discloses information when you use our Shopify app ("the App"). By using the App, you agree to the practices described in this Privacy Policy.

Information We Collect

Information from Shopify's APIs

We collect the following information through Shopify's APIs:

• Product Information: We access and retrieve product details from Shopify stores.
• Order Details: We collect order data, including order numbers, product names, and order statuses.
• Fulfillment Data: We access fulfillment information, such as tracking numbers and shipment details.
• Customer Data: We collect customer information, including names, phone numbers, and shipping addresses.

Information Directly from Merchants

We may collect contact information directly from merchants, such as email addresses, for communication purposes. We only collect this information when it is voluntarily provided.

Information from Merchants' Customers

We collect limited customer information, including names, phone numbers, and shipping addresses, when it is provided to us by merchants through the use of our App. This customer information is shared with us for the purpose of facilitating order processing and fulfillment. We do not collect customer information directly from customers of Shopify stores that use our App.

Use of Information

We use the collected information for the following purposes:

• To Provide App Services: We use the collected data to provide the services and features of our App, including product management, order processing, and fulfillment tracking.
• Communication: We may use contact information to communicate with merchants about the App's functionality, updates, and support.
• Improvement: We may use aggregated and anonymized data for the purpose of improving our App.

Data Retention

We retain the collected data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The specific retention period may vary depending on the type of data and applicable legal requirements.

Geographical Location

WEBOX LLC is not established in Europe, but we may store and process data outside of Europe. We implement appropriate safeguards to protect data when it is transferred outside of Europe.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

contact@weboxllc.online